Compose Email:
In Compose email you can send an email to respective team members for follow up and updates.. After sending an email you can view that email in Sent items.
1) Team Member:
2) Customer:
If you select Customer type is Individual then you need to select respective customer name.
If you select Customer and Customer type is matrix wise then you need to select respective department and department wise workcategory
Unread Emails:
In unread emails you can view emails sent to you but are not yet opened.
View Unread / Sent Email:
To view unread and sent email you need to click on subject for respective email.
Delete Email:
You can also delete email from Inbox.