Support Desk

Communication against a Task:  Here you can send any Email to the clients against a particular Task. You can also keep date wise log of all the teleph...

Task Closure: Once the task is completed, system is automatically updated no need to feed any data relating completion of task manually,If the data is...

Closure of Multiple Tasks: Navigate to your ERPCA's TASKBOARD. Refer following screenshot. Choose the tasks you want to close Please note ...

The rights to delete multiple task is restricted to super admin of corresponding account.He can further delegate rights to other team members. ...

Task Status:  Task status can be added or created by Admin. Navigate: from main menu click on "System Config ---> Task Status". You can...

 Non-Billable Task:  Non billablr tasks can be created by Admin. Navigate: from main menu click on "System Config ---&g...

Resource Load Analysis:    You can view the work load for a particular resource by workcategory. Navigate from the main menu "Taskboard ---&g...

How To Assign A Reviewer To Task: There are 3 ways to assign reviewer for task 1. Manual Task Creation- You can also assign task to reviewer 2...

Change the status of multiple task in one go:  you can now change the status of multiple task in one go, please go though the below screen shot: ...

Assign Task to Team:  you can assign task to team as well, please follow the below steps: when any task is assigned to Team then it shows...